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Get Inside Your Customers Head


Get Inside Your Customers Head

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Latest Activity: Aug 15, 2011

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Comment by Wissam Barakat on June 3, 2009 at 11:20pm
sounds interesting
Comment by Ken Rogner on April 30, 2009 at 8:58am
I like your focus on communication skills and agree that it is often the key to success in life. Sales & Service Excellence magazine has one of my articles as the lead for May (next month). The second part of the article is titled "Making Presentations with GUSTO" and it reminds us that our adult audiences remember little of what they hear, a bit more of what they see and 90% of what they do. The secret then seems to be, how can we involve them in our presentation?
Comment by Rex Richard on December 1, 2008 at 7:35am

The videos are .mov files, and require "QuickTime" player. This is free from Apple. Search "Quicktime player" and download the free version. Or go here:
Comment by Jeremy Hine on November 30, 2008 at 8:21pm
Hey Rex! Perhaps I'm missing a plug-in for these videos. At first I thought it was my browser (Firefox is my choice), but I get same, but no positive result with IE either. Whats the hic-up to watching the videos?

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