Posted by Judi McKay on October 22, 2008 at 9:56am
One of my favorite sayings is "Customer Service is not a Department, It is an Attitude"! How true it is! As much as we try to complicate what great service is...it really is pretty simple. It is giving more than what the customer expects...consistently! You notice I said simple, not easy. There is a big difference. I would love to hear some stories from all on your great customer service and the response from the customer.
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